Most people like to be told that they do a good job. But how often do we really get and give positive feedback?
Few people like to be told that they need to change or stop doing something. But how can we develop if we do not know what we do wrong, and how can we expect others to change if we do not tell them? Feedback is an important part of development.
During this course you will learn
How to give and take feedback
How to listen to be understood
How to ask questions
The power of open questions
Why to give feedback and why is it so difficult?
Empathy. A wonderful way to be understood
Motivation. A need for good development
How to build up a good feedback
Feedback - an important part of communication
The course will start at 17.00, food will be served from 16.15.
About lecturer Petter Bakken
Petter Bakken has a wide range of knowlegde and experience from working in sales and management. He has worked in senior positions in the Norwegian Defence and muliple positions at Hewlett-Packard. During his time at HP, Bakken developet teaching methodology for education sales personell and management in-house, both in Norway and at HPs international offieces.