Most people like to be told that they do a good job. But how often do we get and give positive feedback?
Few people like to be told that they need to change or stop doing something. But how can we develop if we do not know what we do wrong, and how can we expect others to change if we do not tell them?
Feedback is an important part of development. Learn how to give and take feedback in this course.
In this course you will learn:
How to give and take feedback
How to listen to be understood
How to ask questions
The power of open questions
Why to give feedback and why is it so difficult?
Empathy. A wonderful way to be understood
Mirroring
Motivation. A need for good development
How to build up a good feedback
Feedback - an important part of communication
Lecturer: Petter Bakken
PRACTICAL INFORMATION:
We serve pizza from 4:30 PM.
The course starts at 5:00 PM.
Please do notify us if you can't participate after all, so we don't order too much food!
