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Topic: Information technology

AI in the public sector and finance

Modified: June 2 2025 Streaming

Learn how AI is being used in the public and financial sectors! You'll get insights, practical examples, and a chance to explore how AI is applied in complex, high-stakes environments like welfare, taxation, pensions, and banking.

AI is becoming a bigger part of how public services and financial institutions work – helping detect fraud, assess risk, and improve efficiency. But as these systems start making or supporting decisions that affect people’s lives, the big question is: can we trust them? Do we really know how these models work, what data they’re using, or what kind of impact they have?

We heard from some of Norway’s key public and financial institutions – NAV, the Norwegian Tax Administration, and Bulder Bank – as they shared how they’re using AI in real life. We explored what’s working, what’s challenging, and how they balance innovation with responsibility.

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